POPI (PROTECTION OF PERSONAL INFORMATION)
What is the POPI Act
We respect your right to privacy and therefore aim to ensure that we comply with the legal requirement of the POPI Act which regulates the manner in which we collect, process, store, share and destroy any personal information which you have provided to us.
What information will we collect
Name & Surname;
Passport / ID number;
Home Telephone number;
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
You agree to provide accurate and complete personal information. Should you fail to provide accurate Personal Information: we may refuse to process your request for services.
Why do we collect Personal Information
We collect personal information in order to liaise with you telephonically, via our website or email so that we may:
If you are under 18 years of age (minor), we will require the consent of your parent/guardian/competent person before we process such personal information.
Processing of Information
We will share your personal information:
ALTHOUGH WE TAKE THE AFOREMENTIONED PRECAUTIONS IN PROTECTING YOUR PERSONAL INFORMATION, WE SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION IF BEYOND OUR REASONABLE CONTROL.
Collection of Information by “Cookies”
You have the right at any time to:
Personal Information processed by us will only be routed/transferred to a third party in a foreign country or International organisation if authorised by the person self.
If transferred then we will ensure that the recipient will be subject to law/agreement which provides similar protection to your personal information than the POPI Act.
All enquiries must be addressed to the information officer who can be contacted via email at firstname.lastname@example.org or via telephone on (021) 137 1744.
In compliance with the provisions of the Promotion of Access to Information 2 of 2002 (PAIA), a copy of our manual is available for your perusal.
If you are not satisfied with our response to your query, you may approach the following regulatory body for further assistance:
The Information Regulator (South Africa)
27 Stiemens Street
Complaints email: POPIAComplaints@inforegulator.org.za